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Delhi Govt To Launch WhatsApp-Based Bus Ticketing To Make Travel Easy | Details
The Delhi Metro Rail Corporation (DMRC) already has a WhatsApp-based ticketing system in place. The service was launched in May this year and subsequently extended to all corridors of the rapid transit system, including the Gurugram Rapid Metro.
Updated Dec 11, 2023 , 10:41 AM IST
WhatsApp-Based Bus Ticketing System
Photo : PTI
New Delhi: In the latest move, the Delhi government is planning to launch a WhatsApp-based bus ticketing system in the national capital on the lines of the Delhi Metro, as per the officials.
The city's Transport Department is working on implementing this system for both DTC and cluster buses, aiming to make commuting easier and more convenient for passengers.
A ticketing system based on WhatsApp has already been implemented by the Delhi Metro Rail Corporation (DMRC). After the service's May inauguration, it was expanded to include all of the rapid transit system's corridors, including the Gurugram Rapid Metro, as quoted by news agency PTI.
Instructions for the passengers:
1. There will be a cap on the number of tickets a user can generate.2. In order to purchase Delhi Metro tickets, commuters have to send "Hi" to 91 9650855800 or scan the QR code to purchase metro tickets using smartphone across the entire Delhi Metro network.
3. Ticket cancellations are NOT allowed.
4. Marginal convenience fee for credit/debit card transactions.
5. No convenience fee for UPI transactions.
Delhi Metro Whatsapp Ticketing System
Earlier, the Delhi Metro Rail Corporation (DMRC) partnered with Meta and Pelocal Fintech to expand its WhatsApp-based ticketing system to all lines in the National Capital Region (NCR), including the Gurugram Rapid Metro.“WhatsApp is the preferred messaging platform for the majority of Indians, and buying a metro ticket will now be as easy as messaging a friend or family member. We are confident that this integration will encourage more commuters to choose the Delhi metro as their preferred mode of travel,” Vikas Kumar, Managing Director of Delhi Metro Rail Corporation (DMRC), said in a statement.
What are the special features?
- Up to 6 QR tickets can be generated by a user at a time.
- Tickets can be booked between 6 am to 9 pm for all lines.
- For the Airport lines, tickets can be booked from 4 am to 11 pm.
- Ticket cancellations are not allowed in WhatsApp ticketing.
- Credit/debit card transactions will be subject to a small convenience fee, however, UPI-based transactions will not be subject to any convenience cost.
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